E-UIDM SYSTEM (EMS) FOR POLYTECHNIC COMMUNITY

Abstract

e-UIDM System (EMS) serves as a comprehensive solution addressing the challenges faced by the Unit for Instructional Development & Multimedia (UIDM), Politeknik Ungku Omar (PUO) in managing multimedia requests. The primary objectives of the EMS are; to notify user on their request status through email and notify UIDM staff ( PIC) on their assigned task; to develop a system that can make MAROs work easier by identifying work weight of PICs before assigning them and to create a service/equipment requesting system that can make head of unit and Multimedia and Resources Officer (MARO) view the current status of the request. By enhancing the multimedia request process, it not only streamlines operations but also endeavours to create an organized, transparent, and responsive workflow for the staff at Politeknik Ungku Omar.