DEVELOP STANDARD OPERATING PROCEDURE (SOP) FOR AUTHORIZED ECONOMIC OPERATOR (AEO)

Abstract

Authorized Economic Operator (AEO) is a certificate or accreditation granted by Royal Malaysian Customs Department (RMCD) to a company that applies for and is eligible to be an AEO certificate holder. To be qualified for the AEO certificate holder, certain RMCD regulations and restrictions must be met. Company M is working on the AEO application because there are numerous benefits to being an AEO certificate holder. Company M, on the other hand, lacks a standard operating procedure (SOP) for the movement of goods, which is one of the requirements and conditions for acquiring the AEO certificate from RMCD. As a result, this project is presented to address the constraint and achieve the goal of obtaining the AEO accreditation.